All Aboard. Amtrak Goes Live with Concur TripLink Integration.

Apr 24, 2024 | Corporate Member News

Amtrak, the U.S. National Railroad Passenger Corporation, has officially joined the Concur TripLink ecosystem. Investing in the future of rail, with modern fleets and infrastructure, has redefined the rail experience for SAP Concur customers. This new integration offers business travelers flexibility and access to easily shop, book and expense receipts through an integrated experience with SAP Concur solutions. The Concur TripLink integration on and Amtrak’s mobile app allows SAP Concur customers with Concur TripLink enabled to connect their Amtrak loyalty program to SAP Concur, book with Amtrak directly, capture negotiated rates, and automatically sync the itinerary and e-receipt with SAP Concur solutions.

Corporate rail passengers will now enjoy convenience, comfort, and reliability, while at the same time aligning their sustainability goals when booking directly with Amtrak. Every ride counts as an Amtrak Guest Rewards member, where a traveler will earn points towards reward travel, upgrades, and more.

Amtrak’s new integration will help customers build upon their sustainability goals by equipping travelers with tools and the flexibility to reduce environmental impact. Amtrak implemented new technologies over the last decade which resulted in reducing Amtrak greenhouse gas emissions by more than 414,054 metric tons of CO2e, equivalent to 90,048 passenger vehicles driven for one year. Traveling by train benefits companies and travelers focused on sustainability. Trains on the NEC’s electrified systems emit up to 83% less greenhouse gas emissions than driving and up to 74% less than flying.

Business travelers will discover the ease of traveling with Amtrak to over 500 destinations across 46 U.S. states and parts of Canada with multiple daily departures between Boston, New York, Philadelphia, and Washington DC. Travel managers will gain more visibility and the ability to apply policies and manage duty of care responsibilities. The Amtrak app makes it simple and intuitive to access all the travel information you need, whenever you need it.

“Business travel continues to evolve. Staying ahead with innovative technologies like Amtrak’s integration with Concur TripLink offers flexibility and productivity that today’s business travelers demand, while allowing travel managers to have complete visibility into policy-compliant spend,” said Charlie Sultan, President of Concur Travel, at SAP Concur.

When Concur TripLink is enabled, customers with employees who have an Amtrak loyalty account and have chosen to integrate travel partners in their SAP Concur profile will be automatically linked to Amtrak. Other Concur TripLink users can easily join the Amtrak Guest Rewards program and connect their account by adding their Amtrak loyalty number via the Concur TripLink hub.

“Our partnership with SAP Concur is a great example of our ongoing commitment to transforming the customer experience for our guests at each step along their journey on America’s Railroad. Our integration with Concur TripLink on and the Amtrak mobile app makes it easier for corporate travelers to book and expense their business travel, earn Amtrak Guest Rewards points, and reduce their carbon footprint. It’s a win-win for business travelers who love the benefits of Amtrak train travel and want to seamlessly connect with their favorite expense platform,” says Eliot Hamlisch, Executive Vice President, and Chief Commercial Officer at Amtrak.

Amtrak also features a direct connect integration with Concur Travel to provide travelers the convenience of booking a train reservation the same way users book air, hotel, or car reservations. Business travelers will realize the benefits of a seamless booking process using Concur TripLink to book directly on or mobile app with increased routes, rewards, payment, and ticketing.

With expanded business corridors, the ability to earn Amtrak Guest Rewards, and apply corporate discounts, business travelers are fully supported. Both Federal and Government rates are available via Amtrak’s Concur Travel direct connect and Concur TripLink integrations.

Concur TripLink serves a growing ecosystem of air, hotel, rail, and car suppliers, and is used by over 14,000 customers, and supports more than 11 million business travelers. The solution provides travel managers and SAP Concur administrators with access to flexible booking options without risk of non-compliance, and the ability to capture and monitor invisible spend. Concur TripLink with TripIt Pro offers travelers the flexibility to book with Amtrak, syncs their plans, makes expense reports easier, and provides real-time travel alerts to keep a traveler informed along their journey. Visit the SAP Concur App Center to discover the ease of train travel with Amtrak here.

Learn more about Concur TripLink by visiting or ask your SAP Concur account manager for more details.

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