DHL Exclusive Multimodal Shipment Service Provides Customers in the Americas Reliable Alternative Solution Through COVID-19

Aug 4, 2020 | Corporate Member News

  • DHL Global Forwarding’s “Multi-Modal Express” (MMEX) solution offers routing options from China to destination in the the U.S. and Latin America with reduced transit time and cost savings 
  • The exclusive solution is included as part of DHL Global Forwarding’s contingency plan to support urgent shipments for customers amid the COVID-19 crisis 
  • The innovative and consumer-friendly solution is also in line with the company’s sustainability objectives, posing a 50 to 80 percent reduction in CO2 vis-à-vis airfreight

DHL Global Forwarding, the air and ocean freight specialist of the Deutsche Post DHL Group, is currently supporting over 200 customers through the ongoing COVID-19 crisis with the various route options available in its exclusive multimodal shipping service, “Multi-Modal Express” (MMEX). The service, which was initially launched in 2019 to connect China to Latin America, now seeks to additionally connect China to the U.S., offering customers reduced transit times and more competitive costs in the transportation of cargo than the available industry alternatives.

An innovative end-to-end service, MMEX integrates the agility of air transportation, the adaptability of dedicated inland solutions and the cost-consciousness of ocean shipping into the U.S. and Latin America to significantly increase the speed and efficiency of the shipping operations when compared to other services available in the industry. While other freight services take an average of 30-35 days, the MMEX delivers cargo door-to-door from any location in China, via Shanghai Port, to any destination in the U.S. and Latin America, via Long Beach Port, within 12 to 17 days. To date, serviced customers are already benefiting from this solution, reporting savings of around 30 to 35 percent in their airfreight cost, many of which are in the high-tech, automotive and retail sectors.

Additionally, amid concerns over the COVID-19 pandemic, DHL Global Forwarding is extending the MMEX service as a contingency plan to support urgent shipments for customers from China to Europe also via Long Beach Port and then flying to final destination in Europe.

“At DHL Global Forwarding, we are always looking to increase our operational efficiency and to offer our customers the best-possible solutions – especially during these challenging times,” said David Goldberg, CEO, DHL Global Forwarding US. “This new service not only reduces transit times for our customers, but highlights how we are continually adapting to meet their needs.”

The service was created to serve an increasingly globalized market and an ever-more demanding consumer base with lower freight cost and total real-time, door-to-door monitoring. The MMEX service is also part of the company’s focus on sustainability.

“Innovative services like these continue to push our sustainability goals and give us a competitive advantage in the logistics market,” said Goldberg. “This exclusive one-of-a-kind solution presents itself as a sustainable alternative with CO2 reductions ranging from 50 to 80 percent in comparison to just using airfreight, depending on the distance.”

For 2020, DHL Global Forwarding seeks to service customers in Southeast Asia by expanding the scope of the MMEX service to Vietnam.

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