February 26-28, 2024

Alexandria, VA

Please note, all times are EST

Sunday, February 25

3:00 – 6:00 pm

Pan Am Foyer

Registration is open

3:00 – 6:00 pm

Exhibit Hall

Exhibitor set up

Please note, all times are EST

Monday, February 26

7:00 – 10:00 am

Exhibit Hall

Exhibitor set up

7:00 am – 6:00 pm

Pan Am Foyer

Registration is open

7:30 – 8:00 am

Terrace

Government & Industry Meeting:  GovTravels 101 (open to all participants)

Led by:  COL Craig Hymes, USA (Ret.), Senior VP Operations, NDTA and Ms. Debbie Lewis-Manni, Program Manager, DTMO  

Description:  NDTA and DTMO provide new attendees with an overview of the GovTravels Symposium so that they can take full advantage of the event. Participants will learn about symposium sessions, understand the different content tracks and various networking opportunities, and meet representatives of the host organizations. 

8:15 – 9:30 am

 

Government Meeting:  DoD Service Transportation Office Breakout Sessions (by invitation only)

Description:  Passenger Service Advisory Group representatives lead service-specific meetings for Transportation Office personnel. 

Juniper

  • U.S. Air Force

Aspen

  • U.S. Army

Arbors

  • U.S. Marine Corps

Beech

  • U.S. Navy

8:30 – 9:30 am

Walnut

Government Meeting:  Defense Lodging Council Meeting (by invitation only)

9:45 – 11:00 am

Part 1: GSA
Part 2: DoD

Magnolia – Upper Level

Government/Industry Meeting: GSA & DoD Meet with Hotel Industry

Description:  Part 1: Representatives from FedRooms will review last year’s successes, provide an overview of the 2024 program, and provide insight into what is to come for the FedRooms program.

Part 2: The Defense Travel Management Office invites hotel representatives to join a conversation about DoD Preferred. We will review program successes, see how the program benefits both DoD travelers and participating hotels, and gain insight into what is to come in 2024 and beyond.

9:45 – 11:00 am

Terrace

Government/Industry Meeting: DoD Meets with U.S. Government Rental Car Program Industry Partners

Description: The Defense Travel Management Office meets with rental car vendors who participate in the U.S. Government Rental Car Program. During the session, vendors will discuss various topics pertinent to program participation, with an emphasis on the draft U.S. Government Rental Car Agreement #5.

11:00 am – 12:00 pm

Exhibit Hall

Lunch (Grab & go)

11:00 am – 12:00 pm

Beech

Young Leaders Professional Development Lunch, hosted by NDTA and led by Mr. Hunter McGuire, Chair, Young Leaders Committee

Description:  This event will be in the form of a moderated Town Hall with audience input providing you the opportunity to engage with leaders from government, military and civilian backgrounds. Bring specific questions to better understand how they navigate the landscape of innovation today and the impact of mentorship on their careers.

11:15 am – 12:15 pm

Birch

Government Meeting:  DoD Passenger Services Advisory Group Quarterly Meeting (Working Lunch)

Description:  Members of DoD’s Passenger Services Advisory Group meet for their quarterly meeting. 

12:15 – 1:30 pm

Magnolia – Upper Level

Government Meeting: Integrated Lodging Program Overview for DoD attendees (DoD only)

Description: Program managers from the Defense Travel Management Office, Military Community & Family Policy (MC&FP), and the Services will discuss the various types of lodging included in the Integrated Lodging Program (ILP):  DoD Preferred commercial lodging, Public-Private lodging including Privatized Army Lodging, and DoD Lodging. These lodging experts will discuss recent changes to their respective programs and how the ILP impacts travelers.

1:45 – 2:45 pm

Government Passenger Travel Advisory Council (GPTAC) – Committee Meetings (Open to all attendees for observation)

Description: The GPTAC holds individual Committee meetings to review industry and government issues and actions. Meetings are open to all participants and a good way to learn more about how NDTA, industry and the government work together.

Arbors

  • Airline Committee
    Evan Koppel, United Airlines, Chair

Title:  Traveler Experience – Navigating the Skies Efficiently

Panel Members

  • Mr. David Mould, Vice President, Communications and Government Affairs from the Metropolitan Washington Airports Authority
  • Mr. Jarrod Thompson, VP, Legislative & Regulatory Policy, Airlines for America (A4A)

Description:  Discussion will focus on the FAA Reauthorization Bill, Air Traffic Controller staffing; improvement in air travel since the pandemic; planning for growth and other topics that affect traveler productivity and experience from an industry perspective. Metropolitan Washington Airports Authority will share what is new at Reagan National and Dulles International so that travelers can understand travel enhancements from a local level.

Aspen

  • Lodging Committee
    Christopher McLaughlin, Sonesta International Hotels Corporation, Chair

Cherry

  • Long Term Lodging Committee
    Jason Moore, ReloQuest, Inc., Chair

Birch

  • Rental Car Committee
    Michael DeRosa, The Hertz Corporation, Chair

Juniper

  • Travel Management Companies Committee
    Marlene Gray, OMEGA World Travel, Chair

1:45 – 3:15 pm

Terrace

Government/Industry Meeting: DoD Bus Program Overview for DoD Attendees

Description:  The Defense Travel Management Office and the General Service Administration invite members of the bus industry to learn how to arrange bus moves for both Federal Agencies and DoD. Also, the U.S. Military Entrance Processing Command and U.S. Transportation Command will discuss their annual moves for 2024 and review updates to the Group Operational Passenger System (GOPAX). Our experts will be on hand to answer your questions about moves, billing, and other topics..

1:45 – 3:15 pm

Magnolia – Upper Level

Government Charge Card (GTCC) Meeting (Open to all attendees for observation)

Description:  Component Program Managers (CPMs) will discuss guidance, policy, and action plan ideas, along with IntelliLink insights as well as other topics pertinent to the program.

3:30 – 4:30 pm

Arbors

Government Passenger Travel Advisory Council (GPTAC) – Committee Meetings (Open to all attendees for observation)

Description: The GPTAC holds individual Committee meetings to review industry and government issues and actions. Meetings are open to all participants and a good way to learn more about how NDTA, industry and the government work together.

  • Bus Committee
    Lauren Gibson, StarForce National Inc., Chair

3:30 – 4:30 pm

Juniper

Government/Industry Meeting: GSA Meets with Long Term Lodging Industry

Description:  Join the General Services Administration for a discussion on the LTL Blanket Purchase Agreement, 2023 successes, and what’s to come in 2024.

3:30 – 5:00 pm

Terrace

Government/Industry Meeting: DTMO & GSA Meet with Travel Management Companies

Description:  Join the Defense Travel Management Office and the General Services Administration for a discussion on issues related to Travel Management Company contracts.

5:15 – 6:30 pm

Exhibit Hall

GovTravels Welcome Reception – All attendees are welcome

6:30 – 7:30 pm

Finn & Porter

Young Leaders Social – Hosted by NDTA Washington, DC Chapter and Mr. Hunter McGuire, Chair, Young Leaders Committee

Description:  This event will be in the form of a moderated Town Hall with audience input providing you the opportunity to engage with leaders from government, military, and civilian backgrounds. Bring specific questions to better understand how they navigate the landscape of innovation today and the impact of mentorship on their careers.
.

Tuesday, February 27

7:00 am – 5:00 pm

Pan Am Foyer

Registration is open

7:00 – 8:15 am

Exhibit Hall

Breakfast/Networking

7:15 – 8:15 am

Terrace East

DoD Connect Breakfast with Director, Defense Travel Management Office (invitation only)

8:30 – 9:00 am

Plaza Ballroom

Opening remarks by VADM William A. Brown, USN (Ret.), President & CEO, NDTA, Mr. Bryan Scott, Chair, GPTAC, Ms. Jennifer McPherson-Todd, Director, Defense Travel Management Office and Mr. Tim Burke, SES, Director of the Office of Travel, Employee Relocation and Transportation, Federal Acquisition Service, General Services Administration

Color Guard:  The Joint Armed Forces Color Guard presented by the Military District of Washington

National Anthem:  Technical Sergeant Samuel Allen, The United States Air Force Band Singing Sergeants

9:00 – 9:45 am

Plaza Ballroom

Keynote Speaker #1:  Ms. Rita Visser, Director Global Travel Sourcing & GPO, ORACLE

Topic:  Travel/Transportation Technology Coming Your Way

Description:  Join us as we consider passenger travel of yesterday, today and tomorrow. 

9:45 – 10:55 am

Plaza Ballroom

Panel #1:  Travel Trends and Innovations

Moderator:  Ms. Laura Kistler, Senior Director, Defense and Defense Contractor Customer, CWTSatoTravel

Members:

  • Mr. Glenn Hollister, Vice President Sales Strategy and Effectiveness, United
  • Mr. Paul Reh, Vice President Customer Experience, Enterprise Mobility
  • Mr. Kevin Gay, Director, Head of Safety, Autonomous Mobility and Delivery, Uber
  • Mr. Robert Tappan, Managing Director, International Biometrics + Identity Association
  • Mr. Tom Kershaw, Chief Product Technology Officer, Travelport

Description:  Join this dynamic panel of government and industry travel technology experts to discuss the latest technology and how it will impact policy and future travel. What should we expect to see in the future?

10:55 – 11:05 am

Plaza Ballroom

Speaker:   Ms. Katy Newhouse, Director of Sustainable Operations, Supply Chain, White House Council on Environmental Quality, Office of the Chief of Sustainability

Topic:  Catalyzing Sustainable Transportation through Federal Travel

Description:  Special Message on Sustainability

11:05 – 11:30 am

Exhibit Hall

Break and Networking

11:30 am – 12:15 pm

Plaza Ballroom

 

Keynote Speaker #2: Mr. Steven Parker, Chief Innovation Officer, Transportation Security Administration

Topic:  Innovative Technology for Today and Tomorrow

Description:  A short presentation on today and tomorrow’s travel innovation.

12:15 – 1:15 pm

Exhibit Hall

Lunch and Networking

1:15 – 2:15 pm

Plaza Ballroom

DoD Connect – State of the Defense Travel Enterprise (DoD Attendees only)

Description: The Director of the Defense Travel Management Office (DTMO) invites DoD stakeholders to a State of the Defense Travel Enterprise presentation incorporating some little-known facts about some DTMO programs. Attendees will have an opportunity to ask questions about issues affecting their organizations.

1:30 – 2:30 pm

Travel Academy Session A

Location: Arbors

Track:  Travel Partner Programs

Moderators:  Ashley Mikhail, Rideshare Program Manager and Lamarr Peppers, GSA Emerging Leaders Program Analyst

Topic:  Rideshare:  Governmentwide Rideshare Program Update

Description: This session will provide the latest on governmentwide Rideshare program management activities, including FY25 next generation BPA solicitation timeline and solution enhancements. We will share the latest vendor technology and sustainability updates from Uber and Lyft, with highlights of the benefits of DoD launching with the GSA Governmentwide Rideshare BPA.

Location: Juniper

Track:  Travel Partner Programs

Moderators:  Michael Connor and Jennifer Burdette, GSA

Topic: City Pair Program:  Trends in Government Air Travel

Description:  The City Pair Program (CPP) is a governmentwide air passenger program and has become an important part of the Federal Government’s day-to-day mission operation. Our goal is to meet our customer mission needs while keeping up to date with airline commercial practices. The presentation will delve into current and evolving trends in government air travel. This includes what travel looks like today from a behavior, policy, program, procurement and industry viewpoint. 

Location: Aspen

Track:  Travel Experience, Safety and Sustainability

Moderators:  Richard Thompson, Global Head of ESG and Employee Experience, CWTSatoTravel

Topic: The TMC’s Role in Sustainable Choices, Safety, Security, and Duty of Care

Description:  This session will link critical elements of ESG initiatives to key travel program considerations for a travel manager focused on sustainable choices, safety and security, duty of care and traveler well-being. This session will also delve into the TMC’s role and why the TMC’s are a crucial part of this process for the traveler as well as the government and military.

Location: Terrace

Track:  Travel Compliance

Moderators:  Simone R. Davis, Director of REAL ID, Transportation Security Administration

Topic:  REAL ID:  You’ll need it to fly

Description:  On May 7, 2025, domestic air travelers must present a REAL ID compliant driver’s license, or other alternative acceptable form of identification, in order to board commercial aircraft. The REAL ID Act of 2005 requires REAL ID compliant identification to:
• Board commercial aircraft
• Access certain federal and military facilities
• Enter nuclear power plants

2:30 – 3:00 pm

Exhibit Hall

Break and Networking

2:30 – 3:00 pm

Magnolia (Upper Level)

DTMO TED Talks (Open to all attendees)

Topics:

  • Travel Tips (Andrea Carlock)
  • Dining Program (Donna Johnson)
  • DoD Travel Enterprise Governance (Brian Hodge and Chris Woods)

Description: Learn from the subject matter experts at DTMO as they share information in their own versions of the popular TED Talk format. 

2:30 – 4:00 pm

Cherry

GPTAC Committee Chairs Meeting – NDTA, DTMO, GSA & GPTAC Chairs (By invitation only)

3:00 – 4:00 pm

Travel Academy Session B

Location: Aspen

Track:  Travel Experience, Safety and Sustainability

Moderators:  Vicky Niblett, Senior Sustainability Advisor, Mary Gartland, CPP Program Director, Ashley Mikhail, Rideshare, General Services Administration

Topic:  Sustainability in Government Business Travel

Description:  During this course GSA will discuss sustainability and how it has and will continue to be an important part of GSA’s Government-wide Travel and Transportation Programs as well as procurement strategy. The panelists will share how government travel programs are starting to address sustainability, will highlight recent advances in sustainable travel options and services available to agencies, as well as current sustainability metrics/measures and what they are doing within their programs to measure and reduce scope 3 emissions within the Federal Supply Chain.

Location: Arbors

Track:  Travel Partner Programs

Moderators:  James (JD) Santini and Craig Heggestad, General Services Administration

Topic:  System for Award Management (SAM) Basics

Description:  During this course, representatives from GSA’s Center for Travel and Transportation Acquisition will give an overview of the System for Award Management (SAM). Topics will include the purpose of SAM.gov, how to register, and how it impacts a potential offeror’s ability to do business with the Federal Government.

Location: Juniper

Track:  Travel Innovation

Moderators:  Joline McDonald, General Services Administration Center for Charge Card Management

Topic:  GSA SmartPay® Travel Card Innovation: Leveraging Offerings to Maximize Travel Card Programs

Description:  The presentation will discuss strategic payment solutions that are available to the Department of Defense (DoD) under the GSA SmartPay® 3 Master Contract. Attendees will learn about some tools that may be available to help maximize the benefits of and expand DoD travel card programs.

Location: Terrace

Track:  Travel Compliance

Moderator:  Tisha Braun, DFAS

Topic:  DFAS Post Payment Audits

Description:  This session highlights the latest trends in DoD improper travel payments, and possible root causes. Additionally, you will see examples of the most common improper payments identified by DFAS Audit processes, and receive helpful tips to proactively identify and prevent such errors before they happen.

3:00 -4:00 pm

Walnut

Government Meeting:  Recruit Assistance Program Meeting for Government Representatives

Description:  The Defense Travel Management Office meets with U.S. Military Entrance Processing Command and Accession community to collaboratively discuss various topics pertinent to program operations, requirements, processes, and future actions.

4:00 – 5:00 pm

Exhibit Hall

NDTA President’s Reception (Open to all attendees)

Wednesday, February 28

7:00 am – 4:30 pm

Pan Am Foyer

Registration is open

7:00 – 8:15 am

Exhibit Hall

Breakfast and Networking

8:30 – 8:45 am

Plaza Ballroom

Administrative Remarks:  VADM William A. Brown, USN (Ret.), President and CEO, NDTA

8:45 – 9:30 am

Plaza Ballroom

Keynote Speaker #3:  Dr. Amir Bagherpour, Managing Director, Accenture Federal Services

Topic:  A.I.:  It’s here and will change the government traveler’s experience

Description:  Join us as Dr. Amir Bagherpour, a recognized technology executive and data scientist, shares his insights about artificial intelligence, AI impact today and how it will enable and change travel.

9:30 – 9:45 am

Plaza Ballroom

DoD Excellence in Practice Awards – Presented by Defense Travel Management Office

Presenting:  Ms. Jennifer McPherson-Todd, Director, Defense Travel Management Office

9:45 – 10:00 am

Plaza Ballroom

NDTA Corporate and Board Awards

Presenting:  Mr. William Woodhour, Vice Chairman, NDTA Board of Directors and President and CEO, Maersk Line Limited; and VADM William A. Brown, USN (Ret.), President and CEO, NDTA

10:00 – 10:30 am

Exhibit Hall

Break and Networking

10:30 – 11:45 am

Plaza Ballroom

Panel #2:  Sustainability in Transportation – getting there more efficiently

Moderator:

  • Ms. Katy Newhouse, Director of Sustainable Operations, Supply Chain, White House Council on Environmental Quality, Office of the Chief of Sustainability

Members:

  • Ms. Leigh Method, SES, Deputy Assistant Secretary of Defense for Logistics (DASD(Log)), Office of the Under Secretary of Defense for Acquisition and Sustainment
  • Mr. Kevin Welsh, Vice President, Environmental Affairs and Chief Sustainability Officer, Airlines for America
  • Ms. Nancy Prowda, Senior Director, ESG Engagement, Hilton
  • Ms. Page Motes, Vice President of Sustainment and Impact Initiatives, The Hertz Corporation

Description:  A conversation about sustainability in transportation considering, CO2 emissions, transportation infrastructure, efficient modes of passenger transportation, and impactful innovations.

11:45 am – 1:15 pm

 Walnut

Government Meeting:  DoD Service Transportation Office Breakout Sessions (by invitation only)

Description:  Passenger Service Advisory Group representatives lead service-specific meetings for Transportation Office personnel. 

  • U.S. Marine Corps LDTA

11:45 am – 1:15 pm

Exhibit Hall

Lunch and Networking

1:15 – 2:15 pm

Travel Academy Session C

Location: Juniper

Track:  Travel Partner Programs

Topic:  Governmentwide Lodging Solutions

Moderator;  Trevor Edwards, Office of Travel, Employee Relocation, and Transportation, U.S. General Services Administration, Federal Acquisition Service (FAS)

Description:  FOR GOVERNMENT TRAVELERS, a GSA led session discussing its governmentwide lodging solutions: FedRooms, Long Term Lodging, and Emergency Lodging Services. Learn about the programs’ benefits, how to use, and real life scenarios.

Location: Arbors

Track:  Travel Partner Programs

Topic:  Relocating with Pets – GSA ERRC

Moderator;  Ebony White, General Services Administration

Description:  Panelists from various agencies and the relocation industry will discuss the policies and resources that affect traveling and relocating employees and their pets. They will share best practices and challenges pet owners will face.

Location: Aspen

Track:  Travel Partner Programs

Topic:  Governmentwide Category Management Basics

Moderator;  Vicky Niblett and JT Maberry, General Services Administration

Description:  OMB has established 10 common spend areas across Federal Government procurement and implemented Category Management as a primary buying strategy across agencies. During this session, members of the Travel Category team will discuss Government-wide Category Management (GCM) basics, how it works in the government and how it impacts agency buying strategy for travel.

Location: Plaza Ballroom

Track:  Travel Compliance

Topic:  DTMO Compliance and Training Programs

Moderators;  Eric Parmiter and Mike Zielinski, Defense Travel Management Office, Policy, Compliance, and Training Division, Training and Compliance Branch

Description:  The purpose of this course is to provide a live demonstration of how the DoD Travel Policy Compliance Tool program and team function to identify improper payments. The session will inform participants on how the Compliance Tool systematically targets inaccurate, unauthorized, overstated, inflated, or duplicate travel expenses reimbursed through the Defense Travel System.

2:15 – 2:45 pm

Exhibit Hall

Break and Networking

2:45 – 3:45 pm

Travel Academy Session D

Location: Arbors

Track:  Travel Compliance

Topic:  Executing a Successful DTS Training Program

Moderators:  Melissa Butler and Chuck Johnson, Defense Travel Management Office/Policy, Compliance, and Training Division/Training and Compliance Branch

Description:  The purpose of this course is to provide a live demonstration to the Authorizing officials (AO) on how to identify common traveler mistakes in DTS documents. The course will teach students on how to review, approve, and return travel documents for non-compliance. The class discusses the resources to aid AOs in their role available on the DTMO website under the Training Search Tool, and TraXs WBTs. This class also includes the specific errors checked by Compliance Tool for DTS documents.

Location: Aspen

Track:  Travel Partner Programs

Topic:  Long Term Lodging 101 – All Vendors – TBD

Moderator:  Jason Moore, Chair and Melody Haislip, Vice Chair, Long Term Lodging Committee

Panel Members:

  • Corporate Housing SME (Industry) – Jeff Mahoney, COO, ReloQuest
  • GSA LTL Vendor (Industry) – Renee Seibert-Ottley, Enterprise Sales Executive, 3Sixty
  • Gov/Mil Contracting Officer – TBD
  • Military member who has purchased LTL in the past (GOV) – TBD

Description:  The purpose of this course is to provide a concise but comprehensive agnostic overview of the GSA Long Term Lodging program. The course will teach students about the GSA approved compliant method of LTL purchase; where to get the info, how to make the purchase, who can and should be using LTL. Students will also learn about LTL options provided by GSA vendors and how it differs from traditional lodging options. The class discusses the resources to aid in their purchases and shows how to navigate those resources. 

Location: Juniper

Track:  Evolving Travel Technology

Topic:  New Distribution Capability (NDC) redefining the airline industry

Description:  NDC continues to occupy travel industry headlines. It’s a critical enabler of more flexible and personalized travel. Using the NDC standards, airlines can broaden their reach by distributing personalized offers, including ancillary services, in real-time to third party sellers. To succeed, NDC requires collaboration across the travel value chain; it’s not an airline-only initiative. In this session, you’ll hear from panelists representing those different links in the value chain discuss what it takes to advance NDC and lessons learned from the significant progress that’s happened over the last 12 months. 

Location: Terrace

Track:  Travel Compliance

Topic:  Understanding and Overcoming the Challenges of Traveling with Military / Government Working Dogs

Moderator:  Deborah Lewis-Manni, DTMO and Industry SME (Air, Hotel, Rental Vehicles)

Description:  Subject-matter experts from the US military, civilian government and commercial travel Industry will discuss how working dog teams differ from service and companion dogs when traveling, and the myriad of challenges experienced when reserving and executing travel. 

3:45 – 5:00 pm

Exhibit Hall

Farewell Reception and Raffle

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