Agenda

DoD Lodging Programs 101 and Dine Smart (Government)

Course Material: DoD Lodging Programs 101 for Government

Description: DoD Lodging Program experts from across the Enterprise will provide an introductory look from a traveler and travel administrator perspective at the Integrated Lodging Program Pilot; explaining how it works and reviewing the different types of lodging – DoD Lodging, Army Privatized (PAL), and DoD Preferred. The Defense Travel Management Office will also introduce the new DoD Dining Program, Dine Smart, and explain how to find participating restaurants when on official travel.

DoD Lodging Programs 101 (Industry)

Description: Designed as an introductory overview for lodging industry professionals, this session will review the Integrated Lodging Program Pilot and its DoD Preferred commercial lodging program and highlight the basics on how to participate in next year’s program.

Gov’t/Industry Breakout: Government Wide Managed Lodging Programs Part 1- Fed Rooms

Course Material: Government Wide Lodging Programs – DoD Preferred

Description: The General Services Administration and the FedRooms contractor, CWTSatoTravel, will recap the performance of the 2018 Government-wide TDY Lodging contract solution and discuss the upcoming 2019 contract period.

Arbors

Gov’t/Industry breakout: Government Wide Managed Lodging Programs Part 2 – DoD Preferred

Course Material: Government Wide Lodging Programs – DoD Preferred

Description: The Defense Travel Management Office will review the 2018 DoD Preferred program, provide insight into the 2019 program, and offer a snapshot of what’s to come for the DoD Preferred in the future. 

Industry Panel: “Progress Report – Government Travel at the Crossroads One Year Later”

Course Material: Government Travel at the Crossroads

Description: With panelists from across the travel industry and government Tony will encourage them to discuss impacts in technology affecting areas such as personalization, rise of the traveler, supplier upselling, and innovations.  Don’t miss this fast paced and insightful conversation between industry and government!

• Moderator: Tony D’Astolfo, Senior VP, North America, Serko, Ltd.
• Panelists:  Scott Smith, DHRA; Jamie Kiser, SAP Concur; and Don Moore, Enterprise Holdings; Erika Moore, Travelport; Nick Vournakis, CWTSato Travel

Industry Keynote Speaker:  Mr. Dominic Delmolino, Federal Services Chief Technology Officer, Accenture, “4th Industrial Revolution and Its Impact on the Travel Industry”

Description: As we enter the “4th Industrial Revolution” which is characterized by breakthrough technology such as AI, robotics, IoT, 3-D Printing, nanotechnology and even precision medicine and so much more, how will these technologies disrupt and shape the travel industry.  Join Chief Technology Officer Dominic Delmolino of Accenture Federal Services as he shares thoughts on what the future might hold.

Professional development breakout session A

• DoD/DTMO Sponsored: Small Business Opportunities with DoD Defense Human Resources Activity, Office of Small Business Programs
• Course Material: Small Business Opportunities with DoD
• Description: Learn about the Department of Defense’s small business strategic plan and how to access opportunities within the Department. The discussion will include recent small business program regulatory changes and updates, resources, tips and strategies for success.   
• Industry Sponsored: Hotel Program Goals, Needs, and Policies – Bridging the Gap between Travel Buyers and Travelers (CWTSato Travel)
• Course Material: Lodging Industry Update
  Description: Learn more about a research study from GBTA and RoomIt which discusses the gaps that might exist between hotel policies and traveler behaviors. Discussion will dive into how travel managers can leverage these seemingly opposing forces to achieve program goals. 
• Industry Sponsored: Machine Learning and Artificial Intelligence – Changing the Way We Search and Book Travel (Omega World Travel)
  Description: Come take a deeper dive into the use of emerging technologies and how they impact how search and booking of travel.  Learn more about how digital assistants play a role in this ever-changing landscape of personalization.  
• Government Sponsored Panel: Leveraging Employee Relocation – Best in Class Program (GSA)
  Description: Panel discussion, moderated by Terri Schaffer, of the Employee Relocation Resource Center.  Panel participants are Relocation Executives from across Government and Industry discussing unique processes or program changes they have made that have resulted in savings, efficiencies, and better relocation services at their agencies.

Juniper

Aspen 

Arbors 

Terrace East

DoD Connect – DTMO Program Managers Workshop — Open to All

Description: Join the DTMO for an exhibition hall style session where you will have direct access to DoD travel program managers and subject matter experts from areas such as, DoD Travel Policy and Compliance, U.S. Rental Car and Truck, DoD Dine Smart, DoD Lodging Programs, Defense Travel Modernization Prototype and more.  Learn more about the programs and ask your most pressing questions about initiatives impacting the Defense Travel Enterprise.

Professional development breakout session B

• Engagement with the Rental Car Industry
  Description: Insights, Updates, and the US Government Rental Car Program. Maximizing duty of care for the government traveler
  • Moderator: Andrea Carlock, DTMO; Panelist: Bryan Scott, Enterprise/National/Alamo; Mike Washkevich, Avis/Budget; and Kevin Knorr, Hertz/DTAG
• Industry Sponsored: Machine Learning and Artificial Intelligence to Drive Policy Compliance (SAP Concur)
  Description: Reducing fraud, waste and abuse isn’t simply about those few people who do the wrong things, and more about the unintentional waste due to lack of visibility or compliance into spending policies.  Join this session to learn more on how emerging technologies are helping government agencies to obtain insights and improve compliance.
• Government Sponsored: Travel Audits for Passenger Services (GSA)
  Description: The GSA Transportation Audits provides oversight and guidance to the government on transportation pre-payment audit programs and conducts post payment audits on government wide transportation bills.  Session will focus on GSA Transportation Audits mission, business process re-engineering efforts, recent partnership with the Treasury Department to collect delinquent debts and provide insight to the audit/debt collection processes.

Aspen

Arbors

Juniper

Air Force Traffic Management Session hosted by Air Force Installation and Mission Support Center

(Government Only – open to active duty Air Force Traffic Management personnel, DoD civilians, Guard and Reserve personnel.)

Keynote Speaker: Mr. Tim Burke, Director, Office of Travel, Employee Relocation and Transportation, Federal Acquisition Service, GSA “Government Wide Category Management”

Presentation Slides: Mr. Tim Burke

 Panel: “Managing Cybersecurity Risk in Government”

Description: The travel industry is not immune to the impacts of cybersecurity readiness.  This Roundtable focuses on how organizations prepare for and are engaged in cyber readiness and will also provide high-level education on controls and compliance.

• Moderator: Mr. Ted Rybeck, Ted Rybeck, Chair, National Defense Transportation Association Cybersecurity Best Practices Committee 
• Panelists: Philip Benjamin, DTMO; Vicki Michetti, DoD CIO; William Woodhour, Maersk Line Limited; Jake Norwood, Citibank

Plaza Ballroom

DoD Connect: Inaugural Meeting of the Defense Travel Governance Board (DTGB) — Working lunch By Invitation

Birch

Professional development breakout session C

• DoD/DTMO Sponsored – Defense Travel Modernization Prototype Update and Demonstration

  Description: Last August, using its Other Transaction Authority, the Department selected SAP Concur to develop a business travel system prototype that, if successful, will replace the legacy Defense Travel System. During this session, attendees will learn more about this initiative including the development, implementation, and challenges of implementing an end-to-end travel-as-a-service capability, and get a first-ever look at the Defense Travel Modernization prototype.  

• Industry Sponsored: Duty of Care Panel: Risks and Threats Ahead – A Look at Medical and Security Challenges from Prof. Robert L. Quigley, MD, DPhil, Senior Vice President and Regional Medical Director, International SOS and Matthew Bradley, Regional Security Director, International SOS and Control Risks.

  Description: Learn more on how to identify areas that can pose health and safety risks to your international travelers, expatriates and their families and put safeguards in place to limit liability and risk.

• Industry Sponsored: The Impacts of IATA’s New Distribution Capability (NDC) to Managed Travel Programs (Sabre)

  Description: NDC continues to dominate industry discussions and there are still many questions and misconceptions surrounding the topic.  Learn more about what NDC is and isn’t, and get answers to common questions around NDC such as: Is the technology ready to support managed travel?  How will airlines be making NDC-enabled content available and what challenges could this present to your managed travel program?

Magnolia

Arbors

Juniper

Professional development breakout session D

• Industry Sponsored Panel: Empower, Engage, and Innovate with Data Moderated by: Charley Motter, Vinod George, SAP Concur; Justin Cooper, CWTSato Travel; Annette Cummings, Travelport; Nadim Hajje, Omega Travel; Dr. Bill Crocoll, DTMO

  Description: Discover how government can capture, analyze and apply data-driven decision making to make its travel program the best it can be for travelers, planners, and taxpayers. This session will look at how data driven systems including cognitive, predictive and AI solutions can enable travel managers to empower travelers both broadly across the program and specific to individual missions to improve compliance and efficiency.

• Industry Sponsored: Forging a Partnership in Category Management: Procuring TMC Services Government-Wide (DTMO/GSA)

  Description: Category Management continues to evolve in the Government, come hear about the Department of Defense and General Services Administration’s partnership to procure worldwide Travel Management Company (TMC) services through the Travel Service Solutions.

• Government Sponsored: Increasing Security Effectiveness and Efficiency to Reduce Travel Friction for Government Travelers – Changes to the TSA Pre-Check Program (TSA)

  Description: The Transportation Security Administration (TSA) is working to increase security effectiveness and efficiency and reduce travel friction for travelers.  Attend this session to learn how TSA Precheck creates a better airport experience for travelers. Learn how to get TSA Precheck for your travelers including members of the military, DoD civilians and members of DHS Trusted Traveler programs. In addition, learn about changes in passenger screening procedures for passengers that are rolling out in airports over the next several months.

Arbors

Juniper 

Magnolia