The Official Newsletter of The National Defense Transportation Association

February 16, 2021


Important Information to Attend GovTravels

We are just a week away from the first-ever Virtual NDTA-DTMO GovTravels 2021 Symposium.  We have an exciting agenda and are looking forward to a successful, productive event.  With success on our mind, here are a few final thoughts to ensure you have a great experience:

  • If you are a Speaker, Travel Academy instructor, or Exhibitor/Sponsor, you should have received your email invitation on the 2nd of February with instructions on logging into the virtual platform. Once you are logged in to the virtual platform we recommend you edit your personal profile and add a photo.
  • If you are not in any of the categories above, you should have received an attendee invitation email on the 9th of February with a personalized link that provides you access to the virtual platform.
  • The sender of the email notification was some form of “”, and may end up in your junk/spam folder. Once you locate your invite, you will create your own account and be able to personalize/build your agenda.
  • If you did not receive an email invitation please contact, or for questions regarding our event:[…READ MORE…]


Your Source

Logistics Industry Sees Global Recovery Out of Reach for 2021

Supply chain industry executives do not foresee a global economic recovery until 2022 or beyond, despite an expectation that Asia, North America, and Europe will rebound this year from the downturn triggered by the COVID-19 pandemic.

Of 1,200 industry professionals surveyed for the 2021 Agility Emerging Markets Logistics Index, 51.5% say they don’t expect a full recovery until 2022-2024. They see Latin America and Sub-Saharan Africa as the last regions to bounce back.

The survey is part of the 2021 Agility Emerging Markets Logistics Index, the company’s 12th annual snapshot of industry sentiment and ranking of the world’s 50 leading emerging markets.

The Index is a broad gauge of countries’ competitiveness based on their international and domestic logistics strengths and business fundamentals—factors that make them attractive to logistics providers, freight forwarders, shipping lines, air cargo carriers, and distributors. […READ MORE…]


Customer Interaction Center Connects Customers with Supplies

By Beth Reece

Day, night, weekend, or holiday, Defense Logistics Agency customers are only about seven seconds away from speaking to a live representative who can provide answers to supply questions ranging from an order’s delivery status to equipment availability. No voice-activated responses. No frustrating prompts or holds.

“The Customer Interaction Center (CIC) is one of DLA’s hidden gems. A lot of what the team does goes unnoticed because they do it so well. Supporting customers is their priority and they take it seriously,” said Andy Monday, Director of DLA Logistics Operation’s Customer Support Division.

Open 24/7 and located at Battle Creek, Michigan, the CIC is DLA’s “one-call resolution center.” The staff receives 1,200 to 1,600 customer contacts a day via phone at 1-877-DLA-CALL or online queries, and Monday said the team’s quest to answer all calls in under 30 seconds is well above industry standards. […READ MORE…]


Editor’s Picks

Opinion: Why the Future Will Not Be Virtual
(Aviation Week) The COVID-19 pandemic has accustomed us to living in the virtual world and hearing speculation about the ways in which our actual lives may never resume as before. To all you leaders who, like me, find the progressively virtual world unsettling, I say, “Find your terrain walk.”

Bill Would Cut Over 100,000 DOD Jobs
(Federal Times) New legislation would require the Department of Defense to cut its civilian workforce by 15 percent by 2025, a move that would result in the elimination of over 100,000 federal jobs based on current numbers.

Want to Redefine Readiness? Here’s Where to Start
(Defense One) At their core, discussions of readiness are a matter of balancing risk and one’s strategic objectives. If the military prioritizes near-term readiness and addressing today’s threats, it risks being unprepared for the future fight.

A Key Step in Preventing a Future SolarWinds
(Just Security) Since news of the SolarWinds incident became public, commentators have offered prescriptions for responding to the incident. But as information continues to emerge about the scope and scale of the incident and policymakers struggle with thorny questions regarding appropriate responses, urgent attention is needed to preventing such large-scale catastrophes in the future.

The US Navy’s Postgraduate School is Taking a Stab at Metal 3D Printing
(Defense News) The Naval Postgraduate School in Monterey, Calif., took delivery late last year of a new Xerox 3D metal printer that the school hopes will advance what’s possible to manufacture at sea, easing the burden on the Navy’s supply chain.


TOTE Maritime Puerto Rico Releases Its February Newsletter
(TOTE Maritime) TOTE Maritime Puerto has released the February edition of its Marlin Report. The newsletter features information on the Biden Administration’s funding efforts in the commonwealth, as well as the company’s new town halls with industry experts for its Puerto Rican customers.

BNSF Railway Announces 2020 Economic Development Results
(BNSF) BNSF Railway Company (BNSF) today reported investments from customers served by the freight rail provider in 2020 totaled approximately $1.1 billion.

Service Excellence Drives Cargo Growth; More Than 270K TEUs is Jan. Record
(Port of Virginia) The Port of Virginia® in January set a new record for monthly TEU volume having handled nearly 271,000 units and in doing so set a new record for January cargo volume.

Telesto Group Partners to Provide Disaster Assistance COVID-19 Support
(Telesto Group) Since 2016 Telesto Group has provided services which directly support the US Department of Agriculture (USDA) Farmers to Family Food Box program. The USDA recently announced that more than 132 million food boxes have been distributed in support of Americans affected by the COVID-19 pandemic through this program.

Union Pacific’s Science-based Targets Reducing Emissions Approved
(Union Pacific) UP has announced it received approval of its science-based targets determining how much and how quickly the company will reduce greenhouse gas emissions (GHG). The Science Based Targets initiative (SBTi) approved the targets to reduce absolute scope 1 and 2 GHG emissions from its operations 26% by 2030 against a 2018 baseline.


The Source is a free educational publication for NDTA members, conference attendees, and associates.


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