Travelport and Southwest Airlines® Win TMC Customers, Complete GDS Roll Out

Jul 7, 2020 | Corporate Member News

  • Partnership with Southwest Airlines leads to agencies moving business to Travelport
  • Travelport GDS has full participation from Southwest across the entire Travelport platform
  • Travelport Rich Content and Branding helps Southwest keep agencies updated on safety and cleanliness measures for travelers and employees

Travelport, a technology company serving the global travel industry, today announces it has signed new long term deals with a number of leading U.S. travel management companies enabling Southwest Business and other travel bookings. Since Southwest Airlines® announced in May that travel management companies can conveniently book and modify reservations in the Travelport GDS, agencies are turning to Travelport for new capabilities and easy access to Southwest’s everyday low fares.

“We’re very excited to select Travelport as our new GDS because of its game-changing partnership with Southwest, which will really improve our agents’ workflows so that we can better service our travelers,” said Brian Dickerson, CEO at CTI Business Travel – one of Travelport’s new TMC customers. “Travelport has made the onboarding process simple and provided us superior support every step of the way. We’re looking forward to recovery and a bright future ahead with a better business travel experience for all.” 

Travelport has completed the roll-out of Southwest Airlines to its U.S. customer base, with Southwest content fully live across Travelport.  The carrier is also using Travelport Rich Content and Branding to keep agencies updated on the carrier’s latest cleanliness and safety measures with the Southwest Promise.

“Our partnership with Travelport and bringing our full participation in the GDS is a testament to our focus on making business traveler easier and providing travel management companies and corporate travel managers with the tools they need to more easily access, book, and modify reservations,” says Dave Harvey, Vice President of Southwest Business. “Through a great collaborative effort, our Teams were able to bring our new capabilities to the marketplace months ahead of schedule and now we are set up to help get travelers moving as business travel begins to return.”

Jason Toothman, Head of Americas at Travelport commented: “As the market continues looking for positive signs of recovery, we’re delighted to continue bringing good news to agencies across the U.S. with our Southwest partnership. Now that Southwest has completed its full Travelport GDS roll out, we’re eager to help new and existing agency customers on-board and get up to speed with more access to Southwest content and capabilities to ensure a safe, enjoyable travel experience.” 


About Travelport: Travelport is the technology company that makes the experience of buying and managing travel continually better. It operates a travel commerce platform providing distribution, technology, travel payment, and other solutions for the global travel and tourism industry. The company facilitates travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in a proprietary business-to-business (B2B) travel platform. 

Travelport has a leading position in airline merchandising, hotel content and distribution, car rental, mobile commerce, and B2B payment solutions. The company also provides IT services to airlines, such as shopping, ticketing, departure control, and other solutions. 

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